You have 100 nights, from the day your mattress is delivered to try it out in the comfort of your home and make sure it’s the right fit for you. Contact Customer Service for more information.
We offer a convenient and simple online warranty where you can conduct a self-inspection and upload the pictures onto our website. In order to complete the online warranty you will need the following tools. Click on our FAQ's for more information.
- Digital Camera
- Ruler or measuring tape
- Yardstick, broom or a similar long and straight object
Once you have completed the pre-assessment and feel that your bed meets the warranty criteria, give us a call at 1-888-753-3788 and we will set you up online to submit your assessment.
If you’ve completed the self-assessment and have contacted our customer service team to obtain a login, please visit this site to complete the submission: http://warranty.sleepcountry.ca
After purchasing our Simba mattress, both me and my fiancé are now able to get a great night’s sleep in comfort and wake up with no back or neck pain. One of, if the not the best purchase we’ve made in a long time.
