It’s a perfect match! Anything that contains memory foam is known to be warmer than standard foam but we have some tricks up our sleeve - we’ve crafted the perfect mattress that is specifically designed to keep you nice and cool. Our top Simbatex layer contains natural cooling balms and combined with the breathable sleep surface and grooved support base, all help to ventilate and cool the mattress.
The nature of the Hybrid design in our Simba mattress provides minimal to no movement transfer and actively adjusts for two people of different sizes to give you both a perfect night's sleep.
Our Simba mattress is designed for all sorts of body shapes. Our 10 year warranty covers a maximum weight limit of 250 lbs (114kg) per sleeper.
There's no reason why our mattresses wouldn't be suitable for kids, but as a general rule we would recommend a minimum age of three years as at this age children start to have better control of their bodies during sleep.
Yes, you safely can. There's no latex in our mattress, so anyone can have access to a perfect night's sleep.
You'll be relieved to hear that the Simba mattress is designed to offer the same cozy, restful support for pregnant women as for all other adults. We take with the details, like hypoallergenic covers and CertiPUR label foams.
We're not medical professionals, and we can't judge what's right for your back. All we can say is that we've received huge amounts of positive feedback from sleepers who tell they've suffered from aches and pains and that they feel that their Simba mattress has helped them to finally achieve a great night’s sleep.
If you're looking for support and comfort, one of the innovations you might find helps is our spring layer. Our springs are lighter and finer than traditional chunky bedsprings, so you won't get that poking-in feeling. And they're made to a patented, cone-shaped design which hugs every point of the body and pivots and flexes to distribute your weight fully for pressure relief. If you think that might be what you're looking for, then remember we also offer a 100 night trial so you can really put it to the test.
Caring For Your Mattress
You may use light fabric cleaning products or simply a soft, damp cloth to wipe it clean. We find small, circular motions to be most effective. It's OK to do so, but we don't recommend removing the cover.
It's a pain, and no-one enjoys it, so you'll be relieved to hear that our Simba mattress is non-flip since our unique layering system is designed to offer incredibly one-way support. If you want to really do your best by your mattress, rotating it every so often can help - maybe once a month to begin with and then reducing it to every 3-6 months.
Now that would be a sight to see! Once out of the box, there's no way to get the mattress back inside and we don't recommend attempting to fold or roll it otherwise this may damage the spring layer inside.
Our mattresses are designed to work on any supportive and dedicated mattress platforms including adjustable bases - it’s best on a sprung or rigid slatted bed frame, or a divan/box-spring.
If you choose to use a slatted bed frame, please ensure the slats are no greater than 3 inches (7.6cm) apart.
We're embarrassed to bring it up, but you might notice a slightly unusual smell in the first few nights - fresh-out-of-the-box foam can be like that. Once it's had a chance to air out for a few days that will fade away and won't come back.
You certainly don't need to, but to keep your Simba looking pristine we suggest using a thin mattress protector.
We don't recommend using Simba with a sofa bed as folding the mattress in that way may damage the spring layer inside.
Yes, the mattress has been fully tested and works perfectly with all types of adjustable and electric beds - it'll perform in any position that you find most comfortable!
As the 5 Simba layers are strategically placed for ultimate comfort and support, it's important that they're used the right way up. The white polyester sleep surface is what you want to be sleeping on and you should notice a Simba tag on the top edge.
Absolutely! Just remember that a cooler room can help you get better sleep.
It's so simple you could do it in your sleep. Just open the box and unroll the flattened mattress on your bed base. Carefully cut the plastic and break the vacuum seal. Then remove all the packaging and watch your Simba rise to the occasion.
It's safe and ready for use within three to six hours, though it might take up to 72 hours for it to expand completely - so don't be surprised if it seems fuller after a couple of days. You don't have to keep any packaging, so feel free to dispose of the box or transform it into a something fun for the kids (or pets).
Your mattress is ready for sleep in as little as three to six hours after unboxing. It can take up to 72 hours for your mattress to fully rise to the occasion, but you can sleep on it and feel the Simba difference from day one.
Mattress
If you go by generic mattress ratings, we call ours 'medium-firm'. But we don't think that's very helpful - and it doesn't account for the unique design of the Simba mattress. Or that it was tested using data from ten million sleepers' body profiles, making up 180 million profile points. We built over 70 prototypes which confirmed that the mattress design that suits the most sleepers is a hybrid - but not just any hybrid. We're confident ours is perfect for 95% of sleepers, and 100,000+ five-star reviews of our products globally suggest we're right.
The perfect depth! The Simba is 12 inches in height. We've packed a lot of technology into our range but your normal sheets will fit this just fine.
Your Simba Hybrid®, whatever the size, will be delivered in a 107cm x 50cm x 50cm dimension box. You should see our flattening, folding and rolling machine in action, although stand well clear!
While do have a large range of sizes, we don't currently offer made-to-measure sizing.
We make an effort to ensure that the manufacturing process for Simba is as environmentally friendly as possible. All waste foam from the manufacturing process is sold on for use in other products, such as flooring underlay, PE mats and other cushion products. The mattress is also rolled and delivered in a box to reduce the carbon footprint effect during delivery.
And yes, with the exception of our Pro Flex 5000 mattress which features a natural Canadian wool top layer, our Simba mattresses contain no animal products and are not tested on animals.
Simbatex is our specially developed cooling foam. It has an open-cell structure which keeps you cool by encouraging air flow through the mattress. So you enjoy the cloud-like comfort of foam, without it getting too hot and sinky.
Also, because the Simba is not only foam, the layer of flexible, pressure-relieving springs acts like bellows to push air through the mattress. Pretty cool, right?
We do suggest that you give your Simba at least 30 nights to ‘bed in’ – any new mattress can feel a bit different at first.
We're proud to offer a 10 year guarantee on each Simba mattress. If your mattress fails within that period due to a manufacturing defect we will exchange it for a brand new one.
We don't have any hidden charges, and our mattresses are built to last. The guarantee covers physical manufacturing flaws in the mattress layers but only includes defects relating to the mattress cover for the first year and does not cover conditions resulting in wear and tear and customer damage e.g damage whilst moving.
As part of the guarantee, we ask that you make sure to rotate (not flip!) the mattress regularly to keep it in optimum condition. Just turn it once a month for the first 3 months, then every 3-6 months for the rest of its life.
About Us
Simba is based in the UK in London, where we design our mattresses for all our global customers. Wherever you are in the world, if you're sleeping on a Simba® Mattress you're sleeping on springs made in Leeds from 100% British steel. We are proud though that we source the rest of our product locally. We manufacture in Toronto, Canada and love that Simba is able to source locally and support one of the great trades in Canada.
The Simba mattress is a next generation mattress, arriving rolled up for convenience. The Simba team, benefiting from more than 30 years’ experience in mattress manufacturing, has sold in excess of one million mattresses. We have perfected a unique combination of Simbatex, Memory Foam and 2,500 Conical Pocket Springs integrated into their five layers of comfort. That means a Simba intelligently shapes itself to anyone’s frame.
Order Help
For sure. Just give us a call at 1-844-748-0206. We’re happy to help you with your purchase.
Here, on our website, we take Visa, MasterCard, American Express and PayBright. If you purchase something in our stores, we’ll take Visa, MasterCard, American Express and debit too! You can also finance your purchase, both online and in our stores.
You can use all current mobile and desktop versions of Chrome, Safari and Firefox. You can shop on your phone on your commute – please, not while you’re driving – or on your computer. We’ve designed our website for any approach.
It’s easy. Just click the person icon in the top right corner of this webpage and follow the instructions. You’re just a few minutes away from simplifying your shopping.
To make a change to the account, please click on the person icon in the upper right corner and enter your username and password.
First, click on the person icon in to the top right corner our website. You’ll get taken to the account log in page where you can click on the ‘Forgot password’ link. We’ll then send you an email giving you temporary access and instructions so you can easily change your password to something you’ll remember.
Yes, it’s easy to subscribe to our newsletter and be the first to know about new arrivals and specials. Just follow the steps below.
Log into your account by clicking on the person icon in to the top right corner our website
Select Profile
Uncheck the box for receiving news, promotions, information and offers from us.
We’ll be sad to see you go, but it’s easy to unsubscribe using the steps below (and you can sign back up anytime):
Log into your account by clicking on the person icon in to the top right corner our website
Select Profile
Uncheck the box for receiving news, promotions, information and offers from us.
We do! You can choose to finance your purchase online, even the taxes. Online, you can finance your purchases through our partner PayBright; just choose that option as you go to check out with your purchase.
It’s easy. We’ve integrated it into the checkout process. All you have to do is choose PayBright as your payment option.
The application takes only a few moments and you’ll come right back to the next step in your checkout process.
Nope, it’s good for a year (365 days), and you can fund multiple purchases on our website.
Your financing with PayBright is integrated right into our checkout process. You choose PayBright as your payment option, you're taken to their application which only takes a few moments and you’ll come right back to the next step in your checkout process.
Easy-peasy!
PayBright will happily fund your online purchase starting from $250.
PayBright offers plans starting from only 6-12 months.
The way PayBright works is to cover the full contents of your cart at checkout, so you cannot use it to pay for only part of your cart.
You can set up convenient pre-authorized payments from your chequing account, and in some cases, from your Visa or Mastercard debit or credit card.
We don’t want to have you tossing and turning, thinking about your order status. To see where it’s at, simply click the person icon at the top right and choose Order History.
Once your order has been shipped, you will receive a tracking number by email to track your order. And you can click the person icon at the top right anytime and choose Order History to view your tracking number.
If you want to change or cancel an order, please Contact Us within 12 hours of submitting your order.
You’ll be able to enter your Promo Code as you check out with your purchase. Simply follow these steps:
Click on your shopping cart icon at the top right of the Simba website
Under Cart Summary, click the + sign next to Promo Code and enter yours
We offer free shipping on all orders, online and in store, over $75 before taxes throughout most of Canada. Orders for less than that amount will have a small fee of $7.99 calculated at checkout.
We will deliver to you via a shipping carrier
Delivery Restrictions: There are no deliveries on weekends. We cannot ship to P.O. boxes. If you live in any of the following areas: Northwest Territories, Yukon, Nunavut, Newfoundland and Labrador, or any remote area we currently don’t service, please Contact Us and we will assess your location and review your options with you.
Tracking Your Shipment: Once your order has been shipped, you will receive a tracking number by email to track your order. And you can click the person icon at the top right anytime and choose Order History to view your tracking number.
We’re confident it’ll be love at first night - but we give you 100 to be sure. If not, you can exchange it for one of Sleep Country’s over 50 other mattresses, hassle-free, in one of their stores. For a nominal fee, they’ll deliver your new selection right to your doorstep with their White Glove Delivery. So sleep tight, count those nights, and trust there’s a reason we partnered with Canada's most trusted bedroom retailer.
If your mattress arrives damaged, please Contact Us within 48 hours of your delivery, and we'll be happy to assist you.
Well, there’s such a thing as a ‘new bed’ odour, but that’ll go away soon (especially once you’ve established a routine of cuddling up under the covers).
Well, we take it very seriously if, after a two-week period of breaking in, your bed feels uncomfortable. Please Contact Us.
Then please feel free to Contact Us, and we can find a way to help!
After purchasing our Simba mattress, both me and my fiancé are now able to get a great night’s sleep in comfort and wake up with no back or neck pain. One of, if the not the best purchase we’ve made in a long time.